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RETREAVER ENTERPRISE

ENTERPRISE SCALE PERSONALIZATION, 

WITHOUT ENTERPRISE COST

Retreaver gives enterprises with call center agents selling and offering customer support instant context on callers, tagging, tracking and routing each caller to the person in their organization best capable of delivering a customer experience that converts.

RETREAVER DELIVERS THE CAPABILITIES

ENTERPRISES NEED TO BRIDGE MARKETING EFFORTS WITH THEIR SALES AND SERVICE TEAMS

Phone Numbers

In-app instant phone number set up

888, 877, 866, 855 and 844 toll free numbers

Local numbers for over 25 countries

Free port in of existing numbers


Call Data

Tag (assign) calls unlimited attributes

Supplement calls in real-time with CRM data

Use any data tag to filter agents by skill & priority

Use any data tag to route callers to agents

Automated URL and keyword tracking


Call Campaign Workflows

Unlimited custom call workflows

Enable multiple call outcomes in same campaign

Dynamic & traditional IVR routing

Geo-based routing

Context & tag-based routing

Block & filter calls automatically

Call recordings included

Complete call history per call

Continuos ringing until call is answered

Same caller routing

Simultaneous dialling


Track Calls From Source to Outcome

Track complete journeys from marketing channel to handling agent

Synched sales conversions with call outcomes

Append call journey to your CRM customer profiles


Reporting

Campaign tracking & reporting

Channel tracking & reporting

Agent tracking & reporting

Real-time call statistics

Automated & scheduled reports


Agent Tools

Deliver CRM data to agents for known customers

Whisper caller information to agents

Live call browser interface

Trigger SMS or email call notifications 

Pause agent availability


Business Integration

Easy data export

Open API

Real-time interfacing with 3rd party systems

Click-to-call & form tracking

Simple javascript integration with landing pages

Ping post at multiple call stages

Customers save an average of 25% when they switch to Retreaver. 

Even more if they use toll-free.

Looking to solve a specific challenge?

Whether you're a brand tracking your marketing partner's performance,

or a marketer tracking your performance for clients, Retreaver is helping companies like yours.  


Give us a call today and schedule a demo so we can show you how.